Cancellation Policy

At Mothers Gold & Diamonds LLP, we strive to provide a seamless shopping experience. We understand that there may be times when you need to cancel an order. Below is our comprehensive cancellation policy:


Order Cancellation

  1. Time Frame

    You can cancel your order within 24 hours of placing it without any penalty.

    After 24 hours, if the order has not been processed or shipped, we will still try to accommodate your request but cannot guarantee a successful cancellation.

  2. Cancellation Process

    To cancel your order, please contact our customer service team as soon as possible at [email protected] or +91 8138 026 916

    Provide your order number and a request to cancel the order.



Post-Shipping Cancellations

  1. Shipped Orders

    If your order has already been shipped, it cannot be canceled.

    You may still return the item in accordance with our Refund Policy once it has been delivered.



Custom or Personalized Orders

  1. Non-Cancellable Items

    Custom-made or personalized items cannot be canceled once the order is placed.

    Please ensure that all details are correct before placing your order for such items.



Refunds for Canceled Orders

  1. Before Shipping

    If your order is successfully canceled before it has been processed or shipped, a full refund will be issued to your original method of payment within 7-10 business days.

  2. After Shipping

    If the order has already been shipped, you will need to follow our Refund Policy to return the item and receive a refund.



Contact Us

For any questions or concerns regarding cancellations, please contact our customer service team:



Thank you for shopping with Mothers’ Gold & Diamonds LLP. We appreciate your business and are here to assist you with any Cancellations-related inquiries.